Get Free Ebook Struggle for Democracy, 2012 Election Edition, The, Books a la Carte Edition (11th Edition)By Edward S. Greenberg, Benjamin I. Page

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Question how American democracy is developing

 

The Struggle for Democracy provides students with an understanding of the American political process and with the tools to critically evaluate that process. This text focuses on the role that democracy has played in the American story and asks students how democracy is—or isn’t—revealed in our politics and government. It encourages students to examine how deeply connected politics and government are with historical, economic, and social influences. The Struggle for Democracy both strengthens a fundamental aspect of critical thinking and tells a unique story of our country’s political development.

 

Note: this is the standalone book, if you want the book/access code order the ISBN below:  

0205937470 / 9780205937479 Struggle for Democracy, 2012 Election Edition, The, Books a la Carte Plus NEW MyPoliSciLab with eText -- Access Card Package

Package consists of:   

0205936970 / 9780205936977 Struggle for Democracy, 2012 Election Edition, The, Books a la Carte Edition

0205949975 / 9780205949977 NEW MyPoliSciLab with Pearson eText -- Valuepack Access Card

 

       

• Sales Rank: #814973 in Books
• Published on: 2012-12-31
• Ingredients: Example Ingredients
• Original language: English
• Number of items: 1
• Dimensions: 10.80" h x 1.00" w x 8.40" l, 2.90 pounds
• Binding: Loose Leaf
• 720 pages

Review

“The Struggle for Democracy is an excellent text for those who want to help their students become engaged citizens and to understand the fundamentals of our government. This text covers all the essentials of American government without overwhelming students with excessive detail and erroneous tangents.”–Laura Schneider, Grand Valley State University

 

“The Struggle for Democracy is perfect for first-year Political Science students. It provides key historical background and introduces students to the key topics and issues surrounding American government in our society today.”–Mary Anne Clarke, Rhode Island College

 

"The Struggle for Democracy endeavors to give students an explanation for why the American political system functions and governs the way in which it does–not just description."–Richard Unruh, Fresno Pacific University

 

About the Author

Edward S. Greenberg is a Professor of Political Science and a Research Professor of Behavioral Science at the University of Colorado, Boulder. Ed’s research and teaching interests include American government and politics, domestic and global political economy, and democratic theory and practice, with a special emphasis on workplace issues. He has just completed a multi-year, longitudinal panel study, funded by the NIH, that examines the impact of corporate restructuring on employees.

 

Benjamin I. Page is the Gordon S. Fulcher Professor of Decision Making at Northwestern University in Evanston, Illinois. Ben’s interests include public opinion and policy making, the mass media, empirical democratic theory, political economy, policy formation, the presidency, and American foreign policy. He is currently engaged in a large collaborative project to study Economically Successful Americans and the Common Good.

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Struggle for Democracy, 2012 Election Edition, The, Books a la Carte Edition (11th Edition)By Edward S. Greenberg, Benjamin I. Page PDF

Struggle for Democracy, 2012 Election Edition, The, Books a la Carte Edition (11th Edition)By Edward S. Greenberg, Benjamin I. Page PDF

Struggle for Democracy, 2012 Election Edition, The, Books a la Carte Edition (11th Edition)By Edward S. Greenberg, Benjamin I. Page PDF

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Download PDF English Proverbs Explained (Piper)By Ronald Ridout, Clifford Witting

Download PDF English Proverbs Explained (Piper)By Ronald Ridout, Clifford Witting

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• Sales Rank: #2465826 in Books
• Published on: 1969-09
• Original language: English
• Number of items: 3
• Dimensions: 7.01" h x .43" w x 4.37" l,
• Binding: Paperback
• 224 pages

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Free PDF Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone

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Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.

• Sales Rank: #38695 in Books
• Color: Grey
• Brand: Gitomer, Jeffrey
• Model: 972879
• Published on: 1998-06-12
• Original language: English
• Number of items: 1
• Dimensions: 9.49" h x 1.14" w x 6.49" l, 1.30 pounds
• Binding: Hardcover
• 288 pages

Amazon.com Review
To longtime sales and customer-service pro Jeffrey Gitomer, boasting about a near-perfect customer-satisfaction rating of 97.5 percent is a major mistake. "That means 2.5 percent of your customers are mad and they're telling everyone. And 97.5 percent of your customers will shop anyplace the next time they go to market for your product or service." Based on a philosophy that's been developed through his syndicated business columns and the more than 150 seminars that he gives each year to companies such as Radisson, Sony, NationsBank, and Time Warner Cable, the book outlines his formula for making customers so faithful they "will fight before they switch--and they will proactively refer people to buy from you." Regularly employing oversized type in screaming bold fonts to grab the reader's attention, Gitomer breathlessly recounts his start-to-finish approach to becoming "memorable" to consumers along with illustrative tales of his own encounters with particularly egregious examples of poor service. All of this is bolstered by an ongoing sampling of his inspirational quips and a variety of self-evaluating quizzes designed to pinpoint individual strengths and weaknesses. Take a deep breath, read it straight through, and prepare to delight thy customer! --Howard Rothman

From Booklist
Gitomer, who conducts more than 150 sales seminars each year, is the author of The Sales Bible (1994) and a weekly column in more than 60 regional business newspapers. The first half of his title makes the unconventional assertion to make a point. Although a customer who is not satisfied is not as likely to return, companies should focus on building repeat business rather than just pleasing customers. The two efforts are obviously not mutually exclusive, but building customer loyalty is a separate and different process. Gitomer uses lists, anecdotes, observations, and aphorisms to demonstrate his point and his sales technique. Like his Sales Bible, this book, too, is laid out in a frenetic style: exclamation points abound and boldfaced, oversize motivational exhortations practically jump from the page. David Rouse

About the Author
NIKITA KOLOFF is a retired former World Heavyweight Champion wrestler and motivational speaker who delivers hundreds of professional addresses to companies and individuals annually.

JEFFREY H. GITOMER is a leading authority on sales and customer service whose clients include IBM, AT&T, Coca-Cola, and Hilton Hotels, among others. He is also the author of the syndicated weekly newspaper column Sales Moves, and author of the bestselling book The Sales Bible, also available from Wiley.

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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone PDF

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone PDF

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Download Ebook The Maplin Electronic Circuits Handbook: 2nd EditionBy Michael Tooley

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An updated second edition providing the reader with a collection of practical working circuits, together with supporting information so that circuits can be produced in the shortest possible time, and without recourse to theoretical texts.

• Sales Rank: #686798 in Books
• Brand: Brand: Newnes
• Published on: 1995-05-05
• Released on: 1995-05-05
• Original language: English
• Number of items: 1
• Dimensions: 9.75" h x .71" w x 7.25" l,
• Binding: Paperback
• 312 pages

Features

• Used Book in Good Condition

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PDF Download The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and PracticeFrom Brand: SAGE Publications, Inc

PDF Download The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and PracticeFrom Brand: SAGE Publications, Inc

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This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.

• Sales Rank: #1614491 in Books
• Brand: Brand: SAGE Publications, Inc
• Published on: 2013-02-14
• Original language: English
• Number of items: 1
• Dimensions: 9.20" h x .90" w x 7.40" l, 3.70 pounds
• Binding: Hardcover
• 912 pages

Features

• Used Book in Good Condition

About the Author
John G. Oetzel (PhD, University of Iowa), is a professor in the Department of Management Communication in the Waikato Management School at the University of Waikato in Hamilton, New Zealand. He teaches courses in conflict, intercultural communication, health communication, and research methods. His research program centers on understanding and improving challenging communication among people with different group identities (particularly cultural identities). Dr. Oetzel uses quantitative survey methods and/or mixed-method designs to address three strands: (1) conflict in culturally diverse work groups and organizations, (2) communication in the health care delivery process, and (3) partnerships between community members and academics to address community health. He is co-author (with Stella Ting-Toomey) of Managing Intercultural Communication Effectively (2001, SAGE) and author of Intercultural Communication: A Layered Approach (2009, Pearson). He is also the author of more than 60 articles and book chapters.

Stella Ting-Toomey (PhD, University of Washington) is a professor of human communication at California State University, Fullerton (CSUF). She has published numerous books and over more than 100 articles/chapters on the topics of intercultural conflict competence and ethnic identity negotiation process. A recent book title is Understanding Intercultural Communication, Second Edition (with Leeva Chung; Oxford University Press). Her publications have also appeared in the International Journal of Intercultural Relations, Communication Monographs, Human Communication Research, and The International Journal of Conflict Management, among others. Dr. Ting-Toomey’s teaching passions include intercultural conflict theory and practice and intercultural communication training. She is the 2008 recipient of the 23-campus wide CSU Wang Family Excellence Award, and the 2007–2008 recipient of the CSU-Fullerton Outstanding Professor Award. She has lectured widely throughout the United States, Asia, and Europe on the theme of mindful intercultural conflict competence.

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The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and PracticeFrom Brand: SAGE Publications, Inc PDF

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